10.Q:Can you match to a specific color?
Yes, we can match a specific color by the samples. Or match a specific color refer to RAL or PANTONE color number.
11.Q:How about your mold & part payment term?
Mold payment terms: 50% at order, 40% at first payment, 10% before shipping the mould. It is negotiable. Part payment terms: 50% at order, 50% before shipping the products. we are flexible on mold payment term to support our customers.
12.Q:What’s lead-time for a plastic mold and injection molding processes?
Injection mold lead-time counted from mold drawing approval and receipt of deposit to first mold trial(T1), normally It takes 3 weeks to 5 weeks for T1 samples for small and middle sized Mould,. For some large molds & complicate mold, it may take 6~8 weeks for T1 samples. Injection molding lead-time counted from sample approval and receipt of deposit to production finish, order quantity determines the lead time needed, normally 3 to 15 days. It depends.
13.Q:Will Best Times Mould send DFM report to customer?
Yes, Best Times Mould will send DFM (design for manufacturing) report and even mold flow analysis prior to the start of mold construction for customer review/approval.
14.Q:Will Best Times Mould send mold design for approval?
After DFM approval, Best Times Mould will send the mould design for approval, and Best Times Mould will not start steel-cut before getting customers approval of mold design.
15.Q:How many plastic samples will be free provided?
Best Times Mould normally would provide 5~10 shots first mold trial samples with gate (if have) free of charge according to the size of the parts, it would be freight to collect.
16.Q:How will Best Times Mould keep record of all mold data?
Best Times Mould will keep record of all final approved 2D, 3D mold drawing, modifications document, and send to customer for file to avoid future confusion in case engineering change is needed.
17.Q:How to control the quality before shipment?
Shipment can be arranged only after Best Times Mould QC inspection PASS, or customer QC inspection PASS, or third-party inspection PASS if required. And Best Times Mould will always be there to provide full support.